Frequently asked questions

How do I register for the symposium?

To register please go to the symposium registration page and complete a registration form.

Is an early bird discount available?

Early bird discounts are available for a limited time only. Please visit the symposium registration page for details on current early bird discount offers.

Can I purchase my symposium registration on the day of the symposium?

Registration on the day of the symposium is subject to availability. Please contact the Symposium Organiser to confirm availability. If space is available, payment on the day will be by credit card only.

Can I attend for only one day?

Day rates (if applicable) are available on our registration page. This day rate includes morning and afternoon tea and lunch at the symposium venue. The day rate does not include tickets to social events, these can be purchased separately.

What is included in the cost of my registration?

The registration fee for participants includes admission to symposium sessions, morning/afternoon tea and lunch at the symposium venue. Please see the registration page for more details.

Where can I view my symposium registration information?

To view your symposium registration information please log in to the registration portal or refer to your symposium registration email. If you have forgotten your log-in or are unable to find your registration confirmation, please contact the Symposium Organiser.

Can I get a refund if I cancel my registration?

Please refer to the symposium cancellation policy on the registration page. Cancellation fees may apply depending on the date of cancellation. All cancellations must be advised in writing to the Symposium Organiser.

Disability access
If you require disability-specific facilities, please notify the conference secretariat by indicating this during the registration process.

Insurance
It is strongly recommended that delegates take out adequate medical, travel and personal insurance before travelling.

Liability Disclaimer
In the event of industrial disruption or other unforeseen circumstances, the conference organisers accept no responsibility for loss of monies incurred by delegates.

Name badges
The wearing of identification badges is mandatory and will be required for admission to all sessions and conference social functions.

No smoking policy
Delegates should be aware that smoking is not allowed in public buildings and many hotels and restaurants throughout Australia, including the conference venue.

Can you help me book my accommodation for the symposium?

A limited number of rooms have been reserved on behalf of the symposium delegates. Please visit the accommodation page for hotel information and rates. To secure the symposium accommodation rates bookings should be made when you complete your symposium registration online. If you have already registered and would like to book accommodation, please email the Symposium Organiser.

How do I know if my symposium accommodation has been confirmed?

If you have requested symposium accommodation, your accommodation will be listed and confirmed in your symposium registration email.

How can I amend or cancel my symposium accommodation?

Please contact the Symposium Organiser to amend or cancel your symposium accommodation. Cancellation fees will apply to cancellations made within 30 days of the symposium dates. See the accommodation page for details.

Can I book accommodation outside of the selected booking/ symposium dates?

Yes, if you would like to request nights outside of the allotment, please input them into the additional nights field. The Symposium Organiser will confirm any additional nights with the hotel and send you an updated confirmation email.

What meals will be provided at the symposium?

At the symposium, morning/afternoon tea and lunch will be provided to symposium delegates.

What beverages will be available?

Tea, coffee and water will be available throughout the day at the symposium venue.

How do I advise my dietary and special requirements?

Please advise us of any special dietary requirements when completing your symposium registration. Your dietary requirements can be viewed and updated in the registration portal.

How do I submit an abstract for the symposium?

For details on how to submit an abstract please see the abstract submission webpage.

When will I know if I have been accepted into the program?

Abstract authors will be notified by email of the outcome of their submission.

What is the dress code for the symposium and social functions?

The dress code for the symposium and social functions is smart casual.

How do I upload my presentation or where do I send my presentation?

You will be required to take your presentation directly to the speaker preparation room or dedicated AV desk at the symposium, please provide your presentation on a USB stick and ensure you have submitted your presentation upload at least two hours prior to your presentation time.

Can I update my presentation once it is submitted?

Please contact the Symposium Organiser if you wish to make an important update to your submitted presentation.

Will I get free or discounted registration if I am presenting?

To present at the CDNM symposium, you will need to have a paid registration. Please refer to the registration webpage.

Where will my presentation be published?

Your abstract overview will be available in the symposium online program.

What size does my poster need to be?

Poster presenters will receive an email confirming the size and specifications of the poster.

Where can I get my posters printed?

Your poster will need to be printed prior to arriving at the symposium. We recommend heading to a local Officeworks.

Where do I set up my poster at the symposium venue?

Instructions will be emailed to you prior to the symposium. If you have any questions, please contact the Symposium Organiser or visit the registration desk at the symposium

How can I see what sessions will be presented before I arrive at the symposium?

Please refer to the program page to see the full symposium program. The program will also be available on the symposium app (available one week prior to the symposium).

Where can I find more information about the speakers?

Speaker information is available on the symposium app and website on the program tab.

How do I download the symposium app and what are my login details?

One week prior to the symposium you will receive an email with the symposium app login details and instructions. We recommend you download the app before you arrive at the symposium. 

Is it necessary for me to download the symposium app?

We highly recommend you download the symposium app to maximise your engagement and enjoyment at the symposium. On the symposium app you can view the symposium program, build your own personal agenda, take notes at sessions and export them for future reference. You can also view a list of the attendees, speakers, sponsors, and exhibitors and connect with them via direct in app messaging.

What transport options are available for travel to the symposium venue?

Various options are available, please refer to the Christchurch Town Hall website for further information https://www.venuesotautahi.co.nz/attend/christchurch-town-hall

What parking arrangements are available at the venue?

There is no onsite parking at the Christchurch Town Hall, however there are several public car parks you can view a carpark map here. There is a drop-off zone in front of the building on Kilmore Street.

Where do I go to check in and get my name badge at the symposium?

On arrival at the symposium venue please check in and collect your name badge at the registration desk located in the foyer.

How can I find out when and where someone is scheduled to present?

Please refer to the program on the symposium app or website for presentation session times and room details. The program will also be available on a noticeboard located near the registration desk at the venue.

What time will lunch, and morning/afternoon tea be available?

Please refer to the symposium program on the symposium website or app for mealtimes.

If I can’t make a session, will it be recorded so that I can watch it later?

No sessions will be recorded

Do you have a prayer room and where is this located?
Please contact the Conference Organiser if you require a prayer room

What practices do you use to limit the environmental impact of this symposium?

The symposium committee and organisers are committed to supporting sustainability practices and reducing the impact of our events on the environment. Our efforts to reduce the carbon footprint of this symposium include:

• • Printed materials are kept to a bare minimum.
  • Attendees are encouraged to use electronic resources such as referring to the symposium program via the symposium app or website.
  • Attendee name badges are printed on fully recyclable paper.
  • Sponsors and exhibitors are encouraged to exercise environmental values and practices in their participation.

What can you do to limit the environmental impact of attending this symposium?

• • If budget allows, when booking your flight, choose to offset your carbon footprint.
  • Most of the accommodation options offered by the symposium organiser are located near the venue. Where possible, we encourage you to walk or use public transport between locations.
  • Choose to follow the waste separation instructions at the venue and at your accommodation.
  • Bring a drink bottle to fill at the water stations at the symposium venue.
  • Bring a reusable bag to carry your symposium materials in.
  • Recycle where possible, such as your lanyard.

How can I provide feedback to the symposium organisers?

Please contact the Symposium Organiser to provide feedback regarding this symposium.

How can I stay informed about future events with CDNM?

We will keep you informed of future events via email. If you do not wish to receive updates via email, please click on the unsubscribe link at the bottom of the email. Alternatively, you can follow us on our social media channels.

I would like to run a similar event for my organisation, who do I contact to learn more about your services?

To find out more about Expert Events please visit www.expertevents.com.au or email admin@expertevents.com.au.

When will the presentation recordings be available?

No recordings will be available